Terms of service
General terms for the services of Ademas Software and its integrations, including the WhatsApp Business connection.
1. Scope
These terms apply to the services provided by Emilio Pérez Rey under the trading name Ademas Software and to the integrations made available to its customers. The specific terms of each contract prevail over these terms.
2. Who the services are for
The services are aimed at businesses and professionals acting in the course of their business.
3. Connection to WhatsApp Business and other platforms
The connection is always authorised through the platform's official flow (for example, Meta's). We never ask for your password or your personal access codes.
You can withdraw the authorisation at any time from the platform settings or by asking us in writing. This stops the synchronisation of new data.
4. Customer obligations
- To have a valid legal basis for communicating with its own customers and for us to process that data on its behalf.
- To comply with the terms and policies of the platform it uses, including those of WhatsApp Business.
- Not to use the services to send unlawful content or unsolicited communications.
- To keep its credentials safe and tell us about any unauthorised use.
5. Our obligations
- To provide the service with due professional care and in accordance with the contract.
- To process the data of the customer's own customers only as a processor, on the customer's instructions.
- To apply security measures appropriate to the risk.
- To handle incidents during business hours: Monday to Friday, 9:00–18:00 (Barcelona time). Unless the contract states otherwise, uninterrupted operation is not guaranteed.
6. Intellectual property
The software, the platform and the documentation belong to Emilio Pérez Rey. The customer receives a licence to use them for the duration of the contract, on the terms it sets out. The customer's data always belongs to the customer.
7. Liability
The liability of Emilio Pérez Rey is limited to what is agreed in the specific contract, except where the law does not allow it to be limited.
8. End of service and data
When the service ends, we return or delete the data processed on the customer's behalf, as the customer chooses and as provided in the contract, and confirm this in writing.
9. Changes
We may update these terms. The current version is published on this page with its date; changes affecting an ongoing contract will be notified to the customer in advance.
10. Governing law
These terms are governed by Spanish law.
Version 1.0 · in force since 5 November 2026